Ponda, Goa · Mon–Sat 9:00–18:00 · Service area confirmed on enquiry
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APPLIANCE & AC PLANS

AC and appliance maintenance

Salt air, humidity and months of disuse. Goa is harder on air conditioning than the manual assumes.

PRESTA coordinates AC and appliance maintenance through appropriate independent specialist providers. PRESTA handles the requirement, quotation, scheduling and completion record; technical execution is carried out by the selected specialist.
Rates, coverage, response targets and inclusions are agreed after a site survey and set out in a written proposal and contract. Nothing on this page is a committed price or a guaranteed response time.

Appliance and AC maintenance plans

Structured per property by the number of units covered. AC servicing is normally the core of the maintenance scope — an unserviced unit loses cooling, runs longer, costs more to run and fails sooner.

Tiers available: Home · Villa · Property. Which tier suits the property, and what each covers, is confirmed after the site survey and set out in the written proposal.

Each proposal states which of the following are included for your property:

  • Up to 3 AC units
  • 4 – 8 units
  • 9 – 20 units
  • Over 20 units
  • AC services per year
  • Pre-monsoon check
  • Breakdown response
  • Breakdown visits included
  • Other appliances covered
  • Gas top-up
  • Parts
  • Condition report

What an AC service actually is. Filter clean, coil clean indoor and outdoor, drain line clear, gas pressure check, electrical check, mounting and vibration check. Not a wipe-down. If a service takes fifteen minutes it was not a service.

Why Goa is hard on air conditioning

  • Salt air corrodes outdoor coils on coastal properties, sometimes within two seasons. Coil condition should be inspected, not assumed.
  • Humidity fills drain trays and lines. A blocked drain is the most common call, and it presents as water on the wall rather than as an AC fault.
  • Monsoon shutdown then sudden heavy use. Units left off for months and switched on in March fail at the worst moment. The pre-monsoon and post-monsoon checks exist for this.
  • Absentee properties. Units unused for months develop mould in the blower and smell on first use. A running check during the empty months prevents it.
Gas is not a service item. A unit that has lost gas has a leak. Topping it up without finding the leak means topping it up again next season. The specialist provider will inspect for the leak and quote the appropriate repair rather than sell the gas twice.

What is not included

  • Replacement units, compressors and PCBs. Quoted separately where included in the approved service scope.
  • Refrigerant gas, and any gas where a leak repair has been declined.
  • Installation, relocation and new points. Quoted as work, not covered by a maintenance plan.
  • Ducted, cassette and VRF systems unless specified at survey. Split and window units are the standard plan.
  • Appliances not listed on the plan schedule. Every plan starts with a schedule of what is covered, by location and model.
Every plan starts with a survey. Units are listed by location, make and model. Anything already faulty is reported and quoted before the plan starts — so nobody argues later about what was already broken.
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